(910) 784-5202

Privacy Policy

**Effective Date:** August 7, 2026

Wilmington Marine Mechanic (“we,” “us,” or “our”) operates the referral website https://wilmingtonmarinemechanic.com (the “Site”), which helps people in and around Wilmington, NC connect with independent, licensed local Marine Mechanic professionals (“Contractors”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit the Site, contact us, or submit a request.

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

Information We Collect

We collect personal information directly from you, automatically as you use the Site, and occasionally from third parties.

Information You Provide Directly

When you contact us through the Site, call us, or submit a request to be connected with a Contractor, we may collect:

  • Your name
  • Phone number
  • Email address
  • Service address or general location
  • Description of the work or service you need
  • Any other information you choose to share in your message

Information Collected Automatically

When you visit the Site, certain information is collected automatically through cookies, server logs, and similar technologies. This may include:

  • IP address and approximate geographic location
  • Browser type, version, and language
  • Operating system and device type
  • Pages visited, time spent, and referring URL
  • Date and time of your visit

Information from Third Parties

We may receive information about you from third-party services we use to run our business, such as:

  • Google Analytics or similar analytics platforms
  • Google Maps and map embedding services
  • Call-tracking services that may record call metadata
  • Online review platforms (Google Business Profile, etc.)

How We Use Your Information

We use the personal information we collect for the following purposes:

  • To connect you with one or more independent Contractors suited to your request
  • To respond to your inquiries and follow up on your request
  • To send confirmations, updates, or follow-up communications
  • To improve the Site, our referral service, and customer experience
  • To comply with legal obligations and resolve disputes
  • To prevent fraud and protect the security of our business

We do not use your information for automated decision-making that produces legal effects.

Cookies and Tracking Technologies

The Site uses cookies and similar tracking technologies to function properly and to help us understand how visitors use the Site.

Types of Cookies We May Use

  • **Essential cookies:** Required for basic Site functionality (e.g., remembering form data during a session).
  • **Analytics cookies:** Help us understand how visitors use the Site so we can improve it (e.g., Google Analytics).
  • **Functional cookies:** Remember preferences such as language or region.
  • **Marketing cookies:** May be set by third-party services if we run online ads.

Your Cookie Choices

Most browsers let you refuse or delete cookies through browser settings. Note that disabling cookies may affect Site functionality.

If you are visiting from a region that requires explicit cookie consent (such as the EU), a cookie banner will appear on your first visit so you can choose which categories to accept.

How We Share Your Information

We do not sell your personal information. We share information only in the following limited situations:

  • **Independent Contractors:** This is a referral website. When you submit a request, we share the details you provide — such as your name, contact information, location, and a description of the work needed — with one or more independent, licensed Contractors so they can respond to you and, if you choose to engage them, provide the service. Contractors are independent third parties and handle your information under their own privacy practices once it is shared with them.
  • **Service providers:** We may share information with trusted vendors who help us operate the Site (e.g., hosting providers, analytics, form and scheduling tools). These vendors are contractually required to use your information only as needed for the services they provide to us.
  • **Legal compliance:** We may disclose information when required by law, subpoena, court order, or other legal process, or to protect our rights, property, or safety.
  • **Business transfers:** If our business is sold or merged, your information may be transferred as part of that transaction, subject to this Privacy Policy.

Data Retention

We keep personal information only as long as needed to fulfill the purposes described in this Privacy Policy or as required by law. Request and referral records are typically retained for accounting, quality, and legal purposes. When information is no longer needed, we delete or anonymize it.

Your Privacy Rights

Rights for All Users

Regardless of where you live, you can:

  • Contact us to ask what personal information we hold about you
  • Request that we correct inaccurate information
  • Request that we delete your information (subject to legal exceptions)
  • Opt out of marketing communications by replying “unsubscribe” or contacting us directly

California Residents (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:

  • **Right to know:** Request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.
  • **Right to delete:** Request that we delete personal information we have collected from you, subject to certain exceptions.
  • **Right to correct:** Request correction of inaccurate personal information.
  • **Right to opt out of sale or sharing:** We do not sell your personal information, and we do not share it for cross-context behavioral advertising. Sharing your request details with a Contractor so they can serve you is not a “sale.”
  • **Right to limit use of sensitive personal information:** We do not use sensitive personal information for purposes beyond what is necessary to provide our services.
  • **Right to non-discrimination:** We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, contact us using the information in the “Contact Us” section below.

European Economic Area, UK, and Switzerland (GDPR)

If you are located in the EEA, UK, or Switzerland, the General Data Protection Regulation grants you rights including:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time (where processing is based on consent)
  • Right to lodge a complaint with your local supervisory authority

Our legal bases for processing your personal data include: your consent, the performance of a contract, our legitimate business interests (including connecting you with a Contractor), and compliance with legal obligations.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

If we become aware of a data breach affecting your personal information, we will notify you and the relevant authorities as required by applicable law.

Children's Privacy

The Site and our services are not intended for children under 13 (or under 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Third-Party Links

The Site may contain links to, or connect you with, third-party websites, Contractors, social media, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing personal information with them.

International Data Transfers

If you visit the Site from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using the Site, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. When we make material changes, we will update the “Effective Date” at the top of this page and, where appropriate, notify you through the Site or by other means.

Contact Us

If you have questions about this Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us by email:

**Wilmington Marine Mechanic** Wilmington, NC, USA

Email: [email protected] Website: https://wilmingtonmarinemechanic.com

We will respond to your request within the timeframes required by applicable law (typically within 30–45 days).